Answers / Adobe Reader
Using Windows 7, IE 9 and Adobe Reader X. Whenever I close a window containing a pdf I get the message "Adobe Reader has stopped working". There are 2 options; Search for a solution on line and close program or just close program. If I select the first option it shows a rotating icon for a few seconds and then just stops.How can I get Reader to just close without this error message every time?
Tim Newey 834 days ago
Do you have the latest updates to Reader installed? The current version is 10.1.1.You can check for the version at the bottom of the dialog Help>About Adobe ReaderIf not on the latest, you can update using Help->Check for updates and see if that resolves the issue.
Hi, Thanks for the rapid response. I checked for updates (there were none) and the version is 10.1.1
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