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When I try to save my document in Adobe 8.31 Professional, I get an error msg. "the document could not be saved-a file I/o error has occurred." This is the first time this has happened and I attempted to reinstall and repair Acrobat installation w/no luck. I even checked updates and it says my product is up to date.
S. Bradley 933 days ago
Let us know if this addresses the issue:
I am experiencing the I/O error with a pdf file and tried to find the preference setting you mentioned. I cannot seem to locate "Use 2D GPU" in Adobe reader XI. Is it located another place or is there another way to repair the I/O error?
Paul Guillory Commented 181 days ago | Report
In Acrobat XI, this only appears if your computer hardware supports 2D graphics acceleration. I would suggest uninstalling and then reinstalling Adobe Reader using the Cleaner Tool here:
Lori Kassuba Commented 179 days ago | Report
I have been using Adobe Pro for about 3 weeks converting OCR image files to PDF's. Suddenly it's not working, and I'm getitng the message above. I tried editing preferences as suggested, and unchecking Use 2DGPU Accelerator and OK. Not working. Can you help?
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