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AcroExch error

I am trying to read a PDF doc that was inserted into a Word document, but keep getting the following error message: "The program used to create this object is AcroExch. That program is not installed on your computer. To edit this object, you must install a program that can open the object". Where do I get AcroExch? Or is there another way of reading the PDF file that is in the Word? Help!


Sam Hanvey 805 days ago


2 Answers

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<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

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This sounds like a problem with Protected Mode -- if you're using Reader X. Try temporarily disabling this under Edit > Preferences > General and uncheck "Enable Protected Mode at startup".


By Lori Kassuba answered 805 days ago  |   Comments (3)  |  New Comment

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What do I do if I am not using Reader X? I have Acrobat 9.

J M Commented 722 days ago  |   Report


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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Do you have both Reader X and Acrobat 9 installed? Which program opens PDFs by default?

Lori Kassuba Commented 721 days ago  |   Report


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I don't believe I have any version of Acrobat Reader. PDFs open in Acrobat 9 by default.

J M Commented 721 days ago  |   Report


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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

In Reader XI the protection mode box to uncheck is under Privacy but this still does not work for me. I have Windows 7 Enterprise, Adobe Acrobate X Pro, the entire Adobe suite actually was added back in Sept 2012, and I have Adobe Reader XI which I 1. Uninstalled 2. Restart 3. Open word tried insert object (PDF) = Failed to solve the problem, 4. Re-stalled Adobe Reader 9.5 2. Restart 3. Try again to insert PDF = Failed to solve the problem. This worked fine back in Nov 2012 besides trying to uncheck the security setting in reader I also did a search for "AcroExch" and there was no file by that name.


Julia Hubbard answered 337 days ago  |   Comments (4)  |  New Comment

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

If you have Acrobat on your system, you probably don't need Reader as well. Protected View in Acrobat is located under Edit > Preferences > Security (Enhanced).

Lori Kassuba Commented 336 days ago  |   Report


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Ya I know as I said I disabled protected view in both, I have tried everything suggested at every site available. I only ended up with reader because Mozilla won't recognize I have acrobat and wanted me to update reader. I removed it yesterday. I tried going to properties and telling Acrobat to "run in compatibility mode for Windows 7" but that did nothing.

Julia Hubbard Commented 336 days ago  |   Report


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Has anyone found a solution yet? I am having this same issue and can find no assistance anywhere.

Michelle Nambo Commented 302 days ago  |   Report


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No and none of the security boxes I checked off as described here worked with the latest version of Adobe.

Julia Hubbard Commented 302 days ago  |   Report


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