Answers / Installation & Updates
I am trying to read a PDF doc that was inserted into a Word document, but keep getting the following error message: "The program used to create this object is AcroExch. That program is not installed on your computer. To edit this object, you must install a program that can open the object". Where do I get AcroExch? Or is there another way of reading the PDF file that is in the Word? Help!
Sam Hanvey 811 days ago
This sounds like a problem with Protected Mode -- if you're using Reader X. Try temporarily disabling this under Edit > Preferences > General and uncheck "Enable Protected Mode at startup".
What do I do if I am not using Reader X? I have Acrobat 9.
J M Commented 728 days ago | Report
Do you have both Reader X and Acrobat 9 installed? Which program opens PDFs by default?
Lori Kassuba Commented 727 days ago | Report
I don't believe I have any version of Acrobat Reader. PDFs open in Acrobat 9 by default.
J M Commented 727 days ago | Report
In Reader XI the protection mode box to uncheck is under Privacy but this still does not work for me. I have Windows 7 Enterprise, Adobe Acrobate X Pro, the entire Adobe suite actually was added back in Sept 2012, and I have Adobe Reader XI which I 1. Uninstalled 2. Restart 3. Open word tried insert object (PDF) = Failed to solve the problem, 4. Re-stalled Adobe Reader 9.5 2. Restart 3. Try again to insert PDF = Failed to solve the problem. This worked fine back in Nov 2012 besides trying to uncheck the security setting in reader I also did a search for "AcroExch" and there was no file by that name.
If you have Acrobat on your system, you probably don't need Reader as well. Protected View in Acrobat is located under Edit > Preferences > Security (Enhanced).
Lori Kassuba Commented 342 days ago | Report
Ya I know as I said I disabled protected view in both, I have tried everything suggested at every site available. I only ended up with reader because Mozilla won't recognize I have acrobat and wanted me to update reader. I removed it yesterday. I tried going to properties and telling Acrobat to "run in compatibility mode for Windows 7" but that did nothing.
Julia Hubbard Commented 342 days ago | Report
Has anyone found a solution yet? I am having this same issue and can find no assistance anywhere.
Michelle Nambo Commented 309 days ago | Report
No and none of the security boxes I checked off as described here worked with the latest version of Adobe.
Julia Hubbard Commented 309 days ago | Report
Acrobat XI trial
Get the trial now
scanning multipal documents
Asked by Brian King · no replies
Serious bug on window 8.1. Adobe Reader X and XI will be closed by pressing any keys, (exc...
Asked by Wong Sam · no replies
how can i edit a pdf form sent to me
Asked by colin cloherty · 1 answer
how do i sign a document and fill it out i had to reste my computer now its all different ...
Asked by amie paige · no replies
I have multiple PDFs created from multiple users. The files are saved in the same folder....
Asked by Robert Davis · no replies
advanced math calculation in acrobat . Im lost...
Asked by david mara · 2 answers
Last 30 Days
The Acrobat User Community is where you can connect with Acrobat and Adobe Document Services peers and experts. If you use Acrobat, Reader, FormsCentral or EchoSign, you'll want to take advantage of the many free community resources like tutorials, tips, and Q&A to learn more about Acrobat and document services.